Holborn adopts SpatialKey for advanced event response capabilities

by Jen Smoldt on August 10, 2019

Holborn success story

In order to provide timely and accurate information to the right people, Holborn, a leading reinsurance broker, wanted a more advanced way to know when weather-hazard events occur—and to what extent they did impact or will impact the broker’s carrier clients. This means Holborn needs to not only know when and where events occur, but also the potential impact to their clients’ reinsurance contract, claims staff, CEO, and other stakeholders. 

Situation 

Holborn identified an increased appetite among insurers for a sophisticated event response solution. As such, they enlisted SpatialKey to help them deliver the most advanced event notifications and analysis technology to their U.S. carrier clients. Scott Rosenthal, SVP & Head of Analytics at Holborn, explains: “Catastrophe risks are evolving and require a new approach to event response. The use of automated technology helps us keep our clients ahead of the curve.”   

Holborn specifically was looking for a modernized approach to:

  • Informing clients when events occur 
  • Determining event severity and geography
  • Identifying affected exposures and claims potential

Solution 

Holborn worked with SpatialKey to design customized report thresholds for automated notifications, enabling the broker’s carrier clients to receive notifications only when severe weather events of a predetermined magnitude occur.

How it works

Holborn Use Case Graphic - Event Response

Clients are able to adjust the sensitivity for their needs (e.g. a trigger of $10 million in TIV, or hail that is 2 inches or greater). This flexibility enables Holborn and its clients to define what’s important in order to deliver fast and accurate insights.

Holborn severe storms use case

Shown above is an automated report summarizing the damaging components of a severe hail and straight-line wind event. This report is generated only when a significant threshold of predetermined magnitude is breached (e.g. >$100m in exposed limit or >50 locations affected).

Value

With SpatialKey, Holborn can expedite getting the right information to the right people—and only when it matters. Customized report thresholds ensure clients aren’t inundated, but rather, only receive relevant and actionable information. Mr. Rosenthal explains:

“SpatialKey now provides event notifications to our clients in near real-time, with actionable and customized information. Holborn and SpatialKey both understand our clients’ needs for a competitive advantage. This new system includes features stemming from our ongoing collaboration and we are delighted to have had the opportunity to partner with SpatialKey to develop a high-tech, flexible solution to address event management and response.” 

As a trusted advisor and advocate, Holborn can now help its carrier clients more expeditiously respond to events—while also getting a comprehensive view on an event’s details in order to systematically quantify the impact to reinsurance contracts. Meanwhile, carriers are able to understand the potential financial impact from storms and expedite service and outreach to their insureds. Mr. Rosenthal continues, “Bottom line, we can deliver timely, detailed, event-level information to our clients so they, in turn, can expeditiously serve their insureds.”

Learn About Event Response

Topics: Event response, catastrophe risk management, broker solutions

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