The great news is that analytical capabilities previously limited to larger companies with deep pockets are now available to a broader range of organizations. Plus, even larger companies are benefiting from new SaaS and cloud-based technologies that allow easier access to data often locked in legacy systems. More and more companies can therefore take a proactive approach to their decision making, an approach based on facts, vs the reactive approaches of the past.

Police report

Take law enforcement. When SpatialKey first launched, we immediately received interest from police departments looking into better approaches to crime fighting. Most already used sophisticated RMS or CompStat data systems, yet those systems did not take into account data from other systems or outside sources. For example gang data might be in one database, crime incidents in RMS, and offender information in a spreadsheet with no easy way to pull the information together to make better policing decisions. What they saw in SpatialKey was a way to get a better ROI on their investments by adding new dimensions to their data analysis capabilities.

With SpatialKey, a commander for example can bring in data from multiple sources and start looking for patterns: there are a string of robberies happening in a neighborhood- how can we curtail these? Who are the parolees or known offenders living within x miles of that area? Is there a specific time of the day that these crimes occur? In the police world, they call this Intelligence-led policing- the ability to leverage intelligence to guide crime fighting decisions. So if the commander sees a pattern in the time when crimes occur, increasing the number of patrol cars in the neighborhood at that time is a fact-based approach that hopefully will generate faster/cheaper results. And all it took was a couple minutes of analysis with SpatialKey vs randomly patrolling the area.

Well data is data is data. What we’ve seen in the past year is that a Sales VPs’ data analysis needs are actually not that different from a police chief’s (or any other decision maker for that matter). At the end of the day, what’s important for organizations is to find ways to pull together information critical to decision making and make it available to the people who need to actually make those decisions. So for one parolees, crime logs, or calls for service are key data points to look into to make fact-based decisions, for the other it might be sales leads, product sales, customer calls or customer demographics. And of course the types of data SpatialKey clients need to analyze is as varied as their industries.

The common thread we’ve found amongst all of our clients is that although they already have data analysis capabilities (most already use some form of BI or GIS system), those systems do not provide them the ad-hoc, “get the answer now” data analysis needs the addition of SpatialKey provides.

So although a Sales VP might be using Salesforce as a great CRM tool, there is no easy way to tie the salesforce data to other internal or external data sources to make better decisions to maximize sales opportunities. By incorporating SpatialKey with Salesforce, he/she can now bring in demographic information or competitive data into the picture. Are there patterns, geographic or otherwise, that can help guide sales staff deployment or lead closing activities? Is there a correlation between deal size and marketing activities? What works best to close leads in this geography vs the other?

In a fast-paced world when we all need an answer yesterday, the benefit they see in SpatialKey is that not only can they leverage knowledge they never had before, but they also don’t need to wait on data analysis gurus to get answers. They can do that analysis themselves- on the fly. Many actually use SpatialKey in meetings so that “what if” questions can be answered immediately. Maybe we should call this Intelligence-led sales…..

Please visit spatialkey.com for more information. We also offer a free trial if you want to take a spin of the app with your own data.

SpatialKey as a visual dashboard is a great example to highlight since it’s commonly used by our clients- but since our clients don’t really want to share their company data with the world for us to use in demos, we thought we’d use ours! Of course, we changed employee names and client revenues for this video since we don’t want to reveal our secrets either.

As a background, Universal Mind, SpatialKey’s parent company, is a leader in the field of Rich Internet Applications (RIA) development using next generation Web 2.0 technologies. The company is comprised of employees, as well as a network of consultants, all spread throughout the US. Clients include companies as diverse as Adobe, Cisco, Behr, CVS, Ben&Jerry’s, Visa, Children’s Hospital Boston, Verizon and many more. Dispersed teams often don’t get the big picture of how their work fits within the broader company or how they are performing compared to others. For Universal Mind, SpatialKey has helped bridge that gap.

Tom’s presentation focused on sales activities and sales performance. How did we do last year? How did we grow geographically? Which clients generated the most aggregated revenue? What trends do we see for the year ahead? Are there any location trends we should capitalize on? Who were our top performing sales reps? Is there a correlation between the location of our reps and the success of our sales activities? Which consultants generated the most billable hours? Where are they located? What revenue did they generate across clients?

See the video above for a small example of the many visualizations and analysis capabilities SpatialKey offers for sales data. Notice how quickly Tom gets answers to any question he asks about the companies’ sales activities. Universal Mind uses Salesforce to track and manage its sales pipeline, so the data you see highlighted comes from a direct import from Salesforce, but any CSV-type data would work just as well.

If you are interested in finding out more or need help setting up your free trial, do not hesitate to contact us.

Photo courtesy of CNN and Google maps.

On the business side, 80% of business data has a location component which provides a goldmine of untapped information for marketing, sales and operations. But current visual mapping and analysis tools are expensive, can only be accessed by trained specialists, and require heavy IT involvement to set up and maintain. This is a big barrier to entry for most businesses. They want to “see”, understand and communicate data trends, but don’t have the time nor means to invest in yet another expensive infrastructure.

The businesses that already do leverage visual mapping and analysis can more effectively and more quickly see geographic or time-based data and trends critical to sales and operations. This provides them a real competitive advantage. Many oil and gas companies for example have invested in sophisticated Geographic Information Systems (GIS) and brought in GIS specialists to gain insight on their location intelligence via visual maps. This allows them not only to plot areas with the highest potential to drill in, but also better manage their pipelines, operations, retail facilities, and more.

…. or….    . …and…            … and..     

Thankfully, a revolution is taking place that allows “regular” business users -with no GIS training nor deep pockets-  to leverage the power of visual mapping and analysis. Enter Software as a Service (SaaS). SaaS is transforming mapping and data visualization in the business world the same way Google Maps revolutionized mapping for consumers. Using cost-effective, user friendly SaaS mapping and analysis applications, such as SpatialKey, organizations of all types and sizes can now import their business data, combine it with geographic or competitive information, and start visually analyzing trends critical to their business. Where are key customers located? How can they maximize results in their sales territories? How best to map their sales territories? Where should they open a new retail outlet? How does Q2 sales compare to Q1 on a geographic basis? What marketing campaign resulted in the highest ROI? And so much more.

Opportunities and threats previously hidden within row and column-based datasets are now clearly visible via interactive maps. Concepts difficult to explain in text or PowerPoint presentations can now also be shown and therefore easily understood resulting in better decision making. What’s more, since everyday decision makers can use these applications, “what if” questions can be answered on the fly versus having to wait for an analyst to do a new data query. Decision-making, communication, and collaboration are improved. After all, seeing is understanding and believing, even in the business world.

Note: we’ll be adding blog posts around visual mapping for sales and marketing users over the next few weeks. In the meantime you can find out more at our sales and marketing and/or enterprise solutions pages.